Free pick up at K3shop or free delivery for orders over $380

Your order will be dispatched within 1-2 working days after your payment is received, and you will be notified of the shipping status by email. You can also visit K3 website to check the status of your order.

If you didn’t receive any news from us more than 2 days, please inform our Customer Services by email or live chat..

General Delivery Services and Charges(shipping estimate 3-5 working days):

	General Product		Heavy/Large Product*
	$0-379	$380+	$0-379	$380+
Circle K	30	FREE	N/A	N/A
Post Offices	30	FREE	N/A	N/A
iPostal Stations	30	FREE	N/A	N/A
KE Locker	30	FREE	N/A	N/A
ZTO Self Pickup Point	30	FREE	30	30
Home Delivery	30	FREE	30	30

 

Express Delivery Service and charges (shipping estimate 1-2 business days):

	General Product			Heavy/Large Product*
	$0-379	$380-799	$800+	$0-379	$380-799	$800+
Circle K	50	30	FREE	N/A	N/A	N/A
KE Locker	50	30	FREE	N/A	N/A	N/A
SF Self Pickup Point	50	30	FREE	N/A	N/A	N/A
Home Delivery	50	30	FREE	50	50	30

 

S.F. Express Service (Freight collect):

	General Product	Heavy/Large Product*
Circle K	Freight collect	N/A
KE Locker	Freight collect	N/A
SF Self Pickup Point	Freight collect	Freight collect
Home Delivery	Freight collect	Freight collect

 

K3’s shops also offer Pickup Service, click here to find out where are we ：https://k3free.com/stores/

 

Oversea delivery Services and Charges

Thanks for interested in our products. For the delivery issue, please contact us directly, we will offer our best shipping methods for you.

 

Terms and conditions:

We shall not liable for any delay or failure in delivering the Product(s) caused by or resulting from accidents, traffic conditions, weather conditions or any other causes beyond Our scope of control.
If You need to make any amendments to Your Order (such as delivery date, delivery time session or adding items, etc.), please inform Us at least 1 working days in advance of the prior agreed date and time of delivery.

If for any reason We find it necessary to amend the delivery date, We will notify You of the amended date as soon as possible. However, the delivery date is only Our best estimate and is not an element of the contract. Under no circumstances shall We be liable for any advancement or delay (for whatever reason and whether or not You have been notified) in the delivery date.

If You are unable to collect your products within 30 days after the Order confirmation email is received; or You have not provided Us sufficient or precise instructions for delivery, under the circumstances of not affecting any rights or indemnity and at our discretion, we may:
(i) keep the related Products until the actual delivery date, and charge You a reasonable storage fee (including any insurance fee incurred); or
(ii) cancel Your Order and charge You any additional expenses and losses caused by insufficient and inaccurate information provided or Your failure to receive the Products; or
(iii) dispose of the unclaimed product in any way without any obligation or liability to You.
We shall be deemed to have properly performed all obligations under the Contract upon delivery, and the Products delivered shall be deemed to be correct and of satisfactory quality.

All risks in the Products shall pass to You upon the Products being delivered to Delivery Address or being collected; however we shall retain title in the Products until full payment has been received

All charges, terms and conditions are subject to change without notice.